Privacy policy

Last updated: 18 August 2026

This website is operated for Oxford Traceability. This policy explains how information is handled when you contact us through this website.

Information we collect

When you send an enquiry, we may collect your name, company, email address, telephone number and the project information you provide. Basic technical server logs may also record information such as the requested page, time, browser and IP address for security and site operation.

How we use it

Enquiry information is used to respond, understand the application, recommend relevant equipment or integration services, prepare proposals and maintain appropriate business records. We do not use the enquiry form to add you automatically to a marketing list.

Lawful basis

We process enquiry information where it is necessary to take steps at your request before a contract, to perform a contract, or for our legitimate interests in responding to business enquiries and operating a secure website.

Website analytics

We use Microsoft Clarity to understand how visitors use the website and to improve its structure and content. Clarity may process interaction, device and browser information and may use cookies or similar technologies. Further information is available in the Microsoft Privacy Statement.

Sharing and retention

Information may be shared with service providers or relevant equipment partners only where needed to handle the enquiry, deliver the project, operate the website or meet legal obligations. Information is retained only for as long as reasonably needed for those purposes and applicable record-keeping requirements.

Your rights

Subject to UK data-protection law, you may have rights to access, correct, erase or restrict use of personal information, object to certain processing, and complain to the Information Commissioner's Office.

Contact

For a privacy question, email sales@oxfordtraceability.co.uk or telephone 01865 362785.